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Product Purchase Policy

All product purchases are subject to this policy. 

Should you have any questions about this policy please contact us at


  • Returns are not permitted on sale items.

  • Return shipping costs are at the cost of the buyer.

  • We do not take responsibility for change of mind. Please see our refund policy.


  • Refunds are not permitted for change of mind. You will be issued with a credit should you wish to return an item.

  • For damaged goods upon arrival please contact us to arrange a replacement. 


  • Exchanges are permitted within 14 days of order date.

  • Items to be exchanged must be in an unopen and unused condition.

  • A flat rate of $5 is applied to orders delivered to postcode 2650. Delivery time 1-2 business days.

  • A flat rate of $7.95 is applied to all other orders. Delivery time 3-5 business days.

  • Free local pick-up is available from:

    • 8 Gurwood Street, Wagga Wagga, NSW

    • You will contacted to arrange an agreed pick up time.

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